Privacy policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Shipping/billing address
Payment information (collected via secure third-party processors)

b. Non-Personal Information

Browser type and version
IP address
Device type
Operating system
Referring URLs
Site usage data via cookies or tracking technologies (see Section 5)

2. How We Use Your Information

We use your information to:

Process transactions and fulfill orders
Communicate with you about your account, orders, or promotions
Respond to inquiries or customer service requests
Send newsletters, updates, and promotional materials (you may opt out)
Analyze website traffic and user behavior to improve our services
Prevent fraud and enhance site security

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted third parties under the following circumstances:

Service Providers: Payment processors, hosting providers, marketing tools, shipping carriers, etc.
Legal Compliance: When required to comply with applicable laws or legal processes
Business Transfers: In connection with a merger, sale, or acquisition

All third parties are required to maintain the confidentiality of your information and are restricted from using it for any purpose other than providing services to Nova Claw.

4. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy or as required by law. You may request deletion of your personal data by contacting us (see Section 9).

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, track performance, and improve the website. Cookies may:

Remember your preferences and settings
Keep you signed in
Analyze traffic patterns and trends

You can control or disable cookies in your browser settings. However, some features of our site may not function properly without them.

6. Your Privacy Rights

Depending on your location, you may have the right to:

Access or correct your personal information
Request deletion of your data
Withdraw consent to marketing emails
Object to or restrict data processing
Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the information in Section 9.

7. Children's Privacy

NovaClaw.com is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

8. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Nova Claw
Email: support@novaclaw.com
Website: www.novaclaw.com

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.